Data Analytics and Business Operations Specialist

TeleMed2U is a forward-thinking multi-specialty brand with a mission of bringing specialty care to everyone including individuals, providers, and organizations. Our people are our biggest asset who lead the way in making Specialty care more accessible and affordable every day for Americans nationwide. We are an ambitious brand, growing fast to become a household name for Specialty care across the US and constantly need talented people to make it happen. If you are passionate about digital health, helping patients, and want to make a difference in healthcare, then consider TeleMed2U as the next chapter in your career.

The Data Analytics and Business Operations Specialist will be responsible for financial and KPI reporting, bonus calculations, procurement and vendor relations, IT management, system administration, IT helpdesk, and ensuring the security and efficiency of the company's IT infrastructure. Additionally, they will be involved in data analysis, forecasting, and developing reporting tools to support operational and financial needs.

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Key Responsibilities:

Financial and KPI Reporting/Bonus Calculations:

• Develop standard and custom reports using Microsoft Excel and Power BI.
• Collaborate with leadership to interpret data, analyze results, and identify trends or patterns.
• Build reporting/forecasting tools to forecast operational and financial needs.

Procurement & Vendor Relations:

• Assess procurement needs and interface with vendors as necessary.
• Optimize vendor relationships and contractual terms.
• Consult with stakeholders to assess computing needs and system requirements.

IT Management:

• Provide technical support for computer problems and manage various IT systems.
• Asset management, including procurement and distribution of laptops.
• Ensure compliance with industry regulations and maintain infrastructure security.

Disaster Recovery and System Maintenance:

• Develop and test disaster recovery plans.
• Maintain network performance and optimize system performance.
• Manage servers and data centers, both on-site and off-site.

Security Solutions and Information Control:

• Coordinate security solutions, including firewalls and intrusion detection systems.
• Implement disaster recovery and backup procedures.
• Evaluate security issues for new hardware and software.

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Required Skills and Qualifications:

• Bachelor's degree in MIS, Business Administration, or a related field.
• Power BI certification and MS Excel Advanced skills certification.
• Strong organizational and project management skills.
• Analytical mindset with problem-solving abilities.
• Self-sufficient with the ability to work independently.
• Excellent verbal and written communication skills.
• Attention to detail and time management skills.

Additional Information:

• Rare travel may be required.
• Stay updated with technology advancements and changes.

This job description outlines the responsibilities and qualifications required for the Data Analytics and Business Operations Specialist position. Candidates with a strong background in data analytics, business operations, and IT management, along with the required certifications and skills, are encouraged to apply.

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