Terms and Conditions

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These Terms and Conditions ("Terms and Conditions") form a legal agreement between TeleMed2U Inc. and you, the individual ("you" and "your") concerning your access to and use of the various services offered through the Website and any other website or online service that TeleMed2U Inc. operates (as defined below). Use of any of the Websites or Platforms constitutes your acceptance of these Terms and Conditions and the Privacy Policy.

TeleMed2U Inc., on its own behalf and on behalf of its affiliates and/or wholly owned subsidiaries including but not limited to TeleMed2U, Inland Endocrine, Specialty Clinic of Austin, Medzino, BioBehavioral Research Austin, (collectively referred to as "TeleMed2U Inc.", "we", "us", or "our"), TeleMed2U Inc. makes certain telehealth related information available to you and/or facilitates your access to telemedicine and expert medical services ("TeleMed2U Inc. Services"). TeleMed2U Inc. owns and operates (i) various publicly available websites, including without limitation, www.telemed2u.com, www.specialtyaustin.com, www.bbraustin.com, www.inlandendocrine.com, and www.medzino.com/us/ (collectively, "Websites") and (ii) various web-based and mobile applications that require you to create an account in order to use a TeleMed2U Inc. Service (collectively, "Platforms").

By using the Websites and/or the Platforms, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you should immediately suspend all use of and access to all of the Websites and Platforms. At any time, we may change these Terms or modify any features of the Services.  The most current version of the Terms can be viewed by clicking on the “Terms and Conditions” link.

Use of Our Websites/Platforms

TeleMed2U Inc. Services are not for emergency medical needs.  If you have a medical emergency, call 9-1-1 immediately.

TeleMed2U Inc. grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use the Platforms through remote connectivity in accordance with these Terms and Conditions. In order to use the Platforms, you will be asked to register an account and create login information, including without limitation, username and passwords. You must protect your login information that you use to access the Platforms and you must not disclose this information to anyone. You must immediately notify TeleMed2U Inc. of any unauthorized use of your user account or of any other breach of security that you become aware of involving and relating to the Platforms by sending an email to privacy@telemed2u.com.


Your access and use of the Websites and/or Platforms will be terminated if you violate these Terms and Conditions.  TeleMed2U Inc. may, in its sole discretion, terminate your access to the Websites and/or Platforms, or any portion thereof, for any reason without prior notice. 

TeleMed2U Inc.’s Role

TeleMed2U Inc. is not an insurance provider. TeleMed2U Inc.'s role is limited to making information available to you and/or improve your access to telemedicine and medical services. TeleMed2U Inc. is independent from healthcare providers who will be providing such telemedicine services to you through the Platform and is not responsible for such healthcare providers' acts, omissions or for any content of the communications made by them. All of the Providers are independent of TeleMed2U Inc, and Providers use the Services to communicate with you. Any information or advice received from a Provider comes from the Provider, and not from TeleMed2U Inc. TeleMed2U Inc. does not engage in the practice of medicine or provide any other health services.


Access to the Website and the information contained therein is provided “as is'' and “as available” without any warranty of any kind, express or implied. TeleMed2U Inc. does not warrant the accuracy, completeness or timeliness of the materials on this website and to the fullest extent permissible pursuant to applicable law. TeleMed2U Inc. disclaims all warranties of any kind, either express or implied, including but not limited to any implied warranties of title, merchantability, fitness for a particular purpose or non-infringement, with respect to any information acquired through the website. TeleMed2U Inc. does not warrant that access to the website will be uninterrupted or error-free, or that defects, if any, will be corrected; nor does TeleMed2U Inc. make any representations about the accuracy, reliability, currency, quality, completeness, usefulness, performance, security, legality or suitability of the website or any of the information contained therein. You expressly agree that your use of the website and your reliance upon any of its contents is at your sole risk.

Your Representations

By registering on the Platforms, you represent and warrant the following: (i) you are at least eighteen (18) years of age, (ii) you have the legal ability and authority to enter into these Terms and Conditions with TeleMed2U Inc., (iii) the information you have provided to TeleMed2U Inc. in your registration is accurate and complete, (iv) you will comply with any and all laws applicable to your use of the Websites and Platforms, (v) you will not interfere with a third party's use of the Websites and Platforms, (vi) you will not interfere with or disrupt TeleMed2U Inc.'s or its vendors' security measures, (vii) if any information you provide to TeleMed2U Inc. becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify TeleMed2U Inc., (viii) you are accessing the Websites and Platforms for yourself or a child under the age of eighteen (18) years of age for whom you are the legal guardian. You hereby certify that you are physically located in the State you have entered as your current location on the Services.

Prohibited Uses

In using the Websites and Platforms, you agree not to use, or attempt to access or use, the Services to take any action that could harm us or any third party, interfere with the operation of the Websites and Platforms, in a manner that violates any laws.  For example, and without limitation, you may not:

  • Send or otherwise transmit to or through the Websites and Platforms
    any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Websites and Platforms or computers of any kind, and any unsolicited advertising, solicitation or promotional materials;
  • Misrepresent your identity or association in any way;
  • Restrict or inhibit any person from using the Websites and
    Platforms, disclose personal information obtained from the Websites and Platforms or collect information about users of the Websites and Platforms;
  • Reverse engineer, disassemble or decompile any section or technology
    on the Websites and Platforms, or attempt to do any of the foregoing;
  • Gain unauthorized access to the Websites and Platforms, to other
    users' accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the Websites and Platforms;
  • Launch or use any automated system, including without limitation,
    "robots," "spiders," or "offline readers," that access the Websites and Platforms in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;
  • Send or otherwise transmit to or through the Websites and Platforms
    chain letters, unsolicited messages, so-called "spamming" or "phishing" messages, or messages marketing or advertising goods and services;
  • Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;
  • Violate any applicable laws or regulations in any way;
  • Alter or modify any part of the content or services offered on or through the Websites and Platforms;
  • Allow any other person to use the Platforms with your registration or login information;
  • Breach or otherwise bypass TeleMed2U Inc.'s security or authentication measures; and
  • Assist or grant any person(s) in engaging in any of the activities described above.

Intellectual Property Rights and Content

TeleMed2U Inc. is the sole and exclusive owner of the Websites and Platforms, including any and all copyright, patent, trademark, trade secret and other ownership and intellectual property rights, in and to the Websites and Platforms and any related materials and documentation. No title or ownership of the Websites and Platforms or any portion thereof is transferred to you hereunder. TeleMed2U Inc. reserves all rights not expressly granted hereunder. You agree not to change or delete any copyright or proprietary notice related to materials downloaded from the Websites and/or Platforms.

You may provide input, comments or suggestions regarding the Websites and Platforms or TeleMed2U Inc. Services ("Feedback"). You acknowledge and agree that TeleMed2U Inc. may use any Feedback without any obligation to you and you hereby grant TeleMed2U Inc. a perpetual, irrevocable, royalty-free, transferable license not restricted to any geographical location to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Feedback as TeleMed2U Inc. may deem appropriate, without restriction, for any and all commercial and/or non-commercial purposes, in its sole discretion.


You agree to indemnify, defend and hold us and our parents, subsidiaries, affiliates, licensors, suppliers, and their directors, officers, affiliates, subcontractors, employees,  agents (each a TeleMed2U Inc. Party) and assigns harmless from and against any claims, actions or demands, losses, liabilities, damages, costs, expenses and settlements (including without limitation reasonable attorney and accounting fees), resulting from or alleged to result from, directly or indirectly, your (a) violation of these Terms and Conditions; (b) access to or use of the Platform and Websites; and (c) provision of other disclosure to TeleMed2U Inc. of any other information or data and the use of same by TeleMed2U Inc. or other TeleMed2U Inc. Party as contemplated hereunder.

Limitation of Liability


TeleMed2U Inc. shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond TeleMed2U Inc.'s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

The terms of these Terms and Conditions that limit liability express an informed voluntary allocation of risk; such allocation represents a material part of these Terms and Conditions. You agree that the limitations of liabilities set out in these Terms and Conditions are fair and reasonable in the circumstances.  Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, TeleMed2U’s liability in such jurisdictions shall be limited to the maximum extent permitted by law. 

Disclaimer of Warranties

The Websites and Platforms are provided on an "as is" and "as available" basis and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, TeleMed2U Inc. disclaims all representations, warranties, and conditions, express or implied, including, but not limited to, implied condition or warranties of merchantability and fitness for a particular purpose. TeleMed2U Inc. does not warrant that the Websites and Platforms will be uninterrupted or error-free, that defects will be corrected or that the Websites and Platforms or the server that makes it available are free of viruses or other harmful components.

TeleMed2U Inc. makes no guarantees, and disclaims any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness of any content posted on the Website and Platforms for a particular purpose.  TeleMed2U Inc. assumes no liability arising from or relating to the delay, failure, interruption, omission or corruption of any data or other information transmitted in connection with use of the Websites and/or Platforms.

Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Direct to Consumer - Psychiatry Services

If you miss an appointment, we can work with you to get you rescheduled for another available slot. However, if you miss more than two consecutive appointments, we will have to cancel your subscription without a refund as this goes directly to the providers for the time that was set apart for you.


The Websites and Platforms are not intended for use by anyone under the age of 18. If you are under 18 years of age, please do not use or access the Websites or Platforms at any time or in any manner. By using the Websites or Platforms, you affirm that you are over the age of 18. TeleMed2U Inc. does not seek through the Websites or Platforms to gather personal information from or about persons under the age of 18 without the consent of a parent or guardian. TeleMed2U considers anyone below the age of 18 as a “minor” and delivers various services to minors. A patient account for minors must be created and managed by a parent, a legal guardian, or an authorized representative. 

Choice of Law and Jurisdiction

These Terms and Conditions are governed by the laws of California. The parties irrevocably submit to the exclusive jurisdiction of the courts of the State of California in respect of all matters and disputes arising hereunder, and waive any defense of lack of personal jurisdiction in that jurisdiction. These Terms and Conditions are not governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

Personal Information and Privacy Policy

In these Terms and Conditions, "personal information" means any information about an identifiable individual, such as your name, email address, mailing address, gender, date of birth, any personal or protected health information, or, any data about you that you elect to provide electronically through the Websites and Platforms and any other information that identifies who you are. Personal Information will be used by TeleMed2U Inc. solely in accordance with these Terms and Conditions, and TeleMed2U Inc.’s Privacy Policy.


No delay or omission by TeleMed2U Inc. to exercise any right or power it has under these Terms and Conditions or to object to the failure of any covenant of you to be performed in a timely and complete manner, shall compromise any such right or power or be construed as a waiver of any ensuing breach or any other covenant. Any waivers by TeleMed2U Inc. must be in writing and signed by an authorized representative of TeleMed2U Inc..

Contact Us

If you have any questions about the Terms and Conditions, or need to provide notice to, or communicate with, TeleMed2U Inc. under the Terms and Conditions, please contact TeleMed2U Inc. using the following contact details:

3400 Douglas Blvd.
Suite 225
Roseville, CA 95661
Phone: (855) 446-8628


TeleMed2U Inc. may provide notices or communications to you on the Websites and/or Platforms and you agree that such notices shall constitute notice to you whether or not you actually access the notice.

Finally, thank you so much for visiting our website and using our services. We look forward to helping you.

The TeleMed2U Team