You have questions, we have answers. If you can’t find an answer to your question below feel free to contact us.
TeleMed2U is a multispecialty telemedicine provider, proudly serving patients directly, enabling patients to visit doctors face to face over video, through our online platform. Our network of board-certified physicians is span across more than 20 different medical specialties.
From behavioral health to endocrinology, our online doctors can help you with a variety of medical conditions spanning over 20 specialties.
Our doctors can provide specialist care for chronic health conditions (like diabetes management by an endocrinologist) or second opinions (for example an epilepsy disorder evaluation by a neurologist).
Outside of acute and emergent issues, such as those requiring someone to go to an emergency Department or to call 911, telemedicine can help evaluate your clinical condition.
TeleMed2U accepts most insurances. Pricing varies based on your insurance plan. When paying out of pocket, pricing is always provided before a visit and you’ll never get a surprise bill from us or your insurance provider.
View our pricing details.
Yes, we accept Medicare. Exclusions may apply for certain specialties.
Most patients do not need a referral to see a specialist at TeleMed2U. If your insurance company requires a referral, our staff will work with you to obtain the required referral.
If you have questions regarding scheduling your appointment, please call (916) 740-3721 or [(855) 446-TM2U (8628)
Please call us at (916) 740-3721 or (855) 446-TM2U (8628) should you need to make a change to your appointment.
Consults can be done on mobile devices with the correct software video and audio capabilities. One of our scheduling team members can assist you with questions specific to your device.
Appointment duration will vary based on the medical specialty and if this is your first or a follow up appointment.
Next steps after a visit with one of our doctors is no different than when you see a doctor in person. The usual next steps are to schedule a follow-up appointment, get any tests or labs that your doctor may have ordered. Our staff can help you schedule your next appointment.
TeleMed2U doctors can prescribe medications like any other doctor you visit.
When it comes to prescriptions, our doctors evaluate the medical need before prescribing.
The prescriptions are sent electronically to the pharmacy of your choice.
We currently do not prescribe certain controlled substances like narcotics or benzodiazepines.
TeleMed2U providers can refill medications when appropriate.
All orders are sent electronically to the location that aligns with the patient benefits.
Yes, TeleMed2U’s platform is private and secure meeting HIPAA AND HITECH regulations
All interactions between you and your doctor are encrypted so they remain strictly confidential.