Privacy Policy

TeleMed2U Inc. is deeply committed to protecting the privacy and security of our customers’ data. 

This statement sets forth TeleMed2U’s Privacy Policy (“Privacy Policy”) and describes the practices that we will follow with respect to the privacy of the information of users of this site and our mobile applications. TeleMed2U Inc. owns and operates various publicly available websites, including without limitation, www.telemed2u.com, www.specialtyaustin.com, www.bbraustin.com, www.inlandendocrine.com, and www.medzino.com/us/ (collectively, "Websites"). By visiting any of our “Websites or Platforms'', you acknowledge that you accept the practices and policies outlined in this Privacy Policy. “You” “your”, or similar terms refer to you as a user of the “Services”. This policy applies to the information we collect:

• through the Services; and 
• via email, text, or other electronic messages between you and any employee or agent of TeleMed2U.

This policy does not apply to the actions of any company or entity that we do not control and to individuals who we do not directly employ or manage. 

As used in this Privacy Policy, the terms “using” and “processing” information may include, amongst other things, subjecting such information to analysis, using cookies, and managing information in a number of ways, including but not limited to: collection, storing, evaluating, modifying, deleting, using, combining, and/or disclosing. 

Some of the information we collect may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended from time to time. To the extent other state or local privacy and data protection laws apply to your data, we will comply with those requirements as well. Should you have any questions about this policy or our practices, please send an email to privacy@telemed2u.com.

What Information We Collect

TeleMed2U only collects other personal information about you through the Services only when you voluntarily provide it to us. If you choose to go through our screening process and/or register for the Services we ask you to provide personal information, including but not limited to: your name, address, telephone number and/or email address, height, weight, and health information in connection with the use of our products or services. We also collect information that will allow you to establish a username and password. You may choose not to provide us with certain information, but that may result in our inability to provide you access to the Services.

What Information We Disclose

By using the Services you consent to and authorize TeleMed2U and its affiliates to disclose your eligibility for and participation in the Services (i.e. that you meet the enrollment criteria for the Services and that you have elected at your own discretion to participate).In particular, TeleMed2U and any of its affiliates may be able to access the information you provide to us for the purpose of delivering the care requested by you.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes; all the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For any further inquiries, refer to TeleMed2U SMS Terms & Conditions

How We Use Personal Information That We Collect Online

(a) Internal Uses - We may use information we collect about you to:

• Provide you with access to particular tools and services;
• Respond to your inquiries and send you administrative communications;
• Obtain your feedback on our websites and our offerings;
• Statistically analyze user behavior and activity;
• Provide you with more relevant content;
• Conduct research and measurement activities;
• Send you personalized emails or secure electronic messages pertaining to your health information; or
• Contact you about the products and services that we offer.

We may combine personal and non-personal information collected by TeleMed2U about you, and may combine this information with information provided by external sources.  

We limit TeleMed2U’s employees’ and contractors’ access to personal information. Only those employees and contractors with a business reason to know have access to this information, and then may only access or use the minimum necessary for the task at hand. We educate our employees about the importance of maintaining confidentiality of user information.

(b) Special Circumstances
The following categories describe unique circumstances in which TeleMed2U may use or disclose your PHI:

1. Public Health Activities. TeleMed2U may disclose your PHI to public health authorities or other governmental authorities for purposes including preventing and controlling disease, reporting child abuse or neglect, reporting domestic violence and reporting to the Food and Drug Administration regarding the quality, safety and effectiveness of a regulated product or activity. TeleMed2U may, in certain circumstances disclose PHI to persons who have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading a disease or condition.
2. Health Oversight Activities. TeleMed2U may disclose your PHI to a health oversight agency for authorized activities such as audits, investigations, inspections, licensing and disciplinary actions relating to the healthcare system or government benefit programs.
3. Judicial and Administrative Proceedings. TeleMed2U may disclose your PHI, in certain circumstances, as permitted by applicable law, in response to an order from a court or administrative agency, or in response to a subpoena or discovery request.
4. Law Enforcement. TeleMed2U may, under certain circumstances, disclose your PHI to a law enforcement official, such as for purposes of identifying or locating a suspect, fugitive, material witness or missing person.
5. Decedents. TeleMed2U may, under certain circumstances, disclose PHI to coroners, medical examiners and funeral directors for purposes such as identification, determining the cause of death and fulfilling duties relating to decedents.
6. Organ Procurement. TeleMed2U may, under certain circumstances, use or disclose PHI for the purposes of organ donation and transplantation.
7. Threat to Health or Safety. TeleMed2U may, under certain circumstances, use or disclose PHI if necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.

Cookie Placement

Certain TeleMed2U websites, like many other commercial websites, may use a standard technology called “cookies” to collect information about how our website is used. Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set. We may use cookies to temporarily keep track of information about your current web browsing session which will be discarded as soon as you log out or close your web browser. This information also allows us to statistically monitor how many people are using our website and for what purpose. We may also make use of “persistent” or “memory based” cookies, which remain on your computer’s hard drive until you delete them. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize our services if you reject all cookies.

How can you help protect your information?

If you are using a TeleMed2U website or mobile application for which you registered and choose a password, we recommend that you do not share your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Always remember to sign out of the TeleMed2U website and close your browser window when you have finished using the Services. This is to ensure that others cannot access your personal information and correspondence to us if others have access to your computer or mobile device.

Children

We are committed to protecting the privacy of children. The website is intended to be used by any person who is at least eighteen (18) years of age. We offer a range of services to children, however an account must be created for them by a parent or a legal guardian. 

Your California Privacy Rights

If you are a California resident, California law provides you with additional rights regarding our collection, use, and disclosure of your personal information. To learn about the personal information we collect, use, and disclose along with information regarding your additional California privacy rights, to learn more please visit https://oag.ca.gov/privacy/ccpa. 

Changes in Our Privacy Policy

It is our goal to use personal information and personal health information in the manner described in the privacy policy that is in effect when your information is collected. We do, however, reserve the right to change the terms of this privacy policy at any time and will post revisions to our site.

How to Contact Us

If you have any questions about this Privacy Statement, please contact us at privacy@telemed2u.com.