Medical Assistant

TeleMed2U, Inc. supplies its patients with real-time access to specialist care providers using secure state -of-the-art, audio-visual technology.

As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of telemedicine visits. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Performs other related duties as assigned.

• Accurate entry of patient demographic/medical data into medical EMR
• Enters patient appointments in EMR
• Manages patient health information in EMR
• Collects patient and/or clinic diagnostic results from various sources, as needed
• Verifies patient eligibility
• Process prior authorizations for additional specialty visits and prescribed medications
• Consistently meets established productivity, schedule adherence, and quality standards
• Provide various clerical and administrative support services including high volume phones
• Maintains accurate patient records.
• Maintains patient, employee and clinic confidentiality.

• Previous experience utilizing an EMR/EHR, drChrono a plus
• Bilingual (English/Spanish/Russian) a plus
• Proficiency with computer and Windows PC applications
• MS Office experience required (Word, Excel, Outlook, Teams)
• Ability to perform standard clinical processes according to established protocols, within the Medical Assistant scope of work
• 2+ years of experience in front/back medical office setting environment.
• Strong interpersonal, oral and written communication skills.
• Strong customer service skills.
• Strong organizational and time management skills.
• Ability to apply common sense understanding to carry out written or oral instructions
• Ability to deal with problems involving variables in standardized situations
• Telemedicine experience a plus

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Benefits/Compensation:

• Competitive Salary
• PTO
• Health Benefits (Medical, Dental, Vision)
• 401(k) plan

TM2U is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran’s status or any other basis protected by applicable discrimination laws.